❓ Frequently Asked Questions
🧠 About Our Services
What does your company do?
We’re a London-based AI training and IT consultancy firm offering web design, AI-powered chatbots, and AI automation services for SMEs.
Who are your services for?
Our services are ideal for small to medium-sized businesses across the UK, especially those looking to modernise their operations and improve customer experience.
🌐 Web Design Services
What’s included in your web design services?
Custom mobile-friendly sites, SEO content, booking/contact forms, AI enhancements, hosting setup, and ongoing support if needed.
Do you offer e-commerce websites?
Yes, including product recommendations and smart cart reminders using AI tools to boost conversions.
How long does it take to build a website?
2–4 weeks for standard websites; more for complex or e-commerce platforms.
🤖 AI Chatbots
What types of AI chatbots do you offer?
From customer support to lead generation, appointment booking, and document-trained bots, deployable on websites and messaging platforms.
Can your chatbots understand complex queries?
Yes, powered by advanced NLP to understand intent, context, and sentiment.
Are the chatbots multilingual?
Absolutely — they support multiple languages and can detect and switch based on the user’s input.
⚙️ AI Automations
What tasks can be automated?
Lead follow-ups, invoices, emails, social media scheduling, file sorting, and dashboard reporting — all automated using tools like Zapier, Power Automate, or custom scripts.
Do I need coding skills?
No, we build it for you and provide a simple control panel and training.
Will it integrate with my tools?
Yes — we support over 100 platforms including Microsoft 365, Google, Xero, Trello, and Mailchimp.
🎓 AI Training
What kind of training do you offer?
Workshops, 1-on-1 coaching, chatbot/automation onboarding, and team onboarding for popular AI tools.
Can training be remote?
Yes — we offer virtual Zoom/Teams sessions and on-site training in London.
Do you provide certification?
Yes, we offer certificates of completion and CPD-accredited options for advanced workshops.
💼 Working With Us
How much do your services cost?
Websites from £750, chatbots from £400, automations from £250, and training from £150. Monthly plans start at £99.
What is your process?
1) Discovery Call → 2) Proposal → 3) Implementation → 4) Training → 5) Ongoing Support.
How do I get started?
Contact us for a free consultation or use the live chatbot to book directly.
📍 Location & Support
Are you based in London?
Yes, we’re based in London and serve clients locally and across the UK.
Do you offer post-launch support?
Yes, we offer email/chat support, bug fixes, monthly check-ins, and retainer options.
Can you work with our existing IT team?
Absolutely. We often collaborate with internal developers or support teams to ensure smooth integration.
Still have questions?
📞 Call us at 0203 137 2566 or 📧 email info@globalasp.co.uk
Book Free Consultation