Microsoft 365 Frequently Asked Questions
Find answers to common questions about Microsoft 365, Microsoft Copilot, Microsoft Teams Phone, Cyber Security, Managed IT Support and our FREE Microsoft 365 Business Review.
About GLOBALASP
What services does GLOBALASP provide?
GLOBALASP delivers Microsoft 365 solutions, Microsoft Teams Phone, Microsoft Copilot, Managed IT Support, Cyber Security, Microsoft 365 migrations, cloud infrastructure, networking and proactive IT management for small and medium-sized businesses.
Who do you work with?
We support SMEs throughout London and across the UK including accountants, estate agents, solicitors, construction companies, healthcare organisations, charities and professional service businesses.
FREE Microsoft 365 Business Review
What is a Microsoft 365 Business Review?
Our FREE review identifies opportunities to strengthen security, reduce licensing costs, improve productivity, optimise Microsoft 365 and prepare your organisation for Microsoft Copilot AI.
How long does the review take?
Most reviews take between 30–60 minutes and are completed remotely using Microsoft Teams.
Is there any obligation?
No. The review is completely free and includes practical recommendations regardless of whether you become a customer.
Microsoft 365
Can you migrate our business to Microsoft 365?
Yes. We migrate Exchange, Outlook, OneDrive, SharePoint, Microsoft Teams, contacts, calendars and files with minimal business disruption.
Can you manage Microsoft 365 after migration?
Yes. We provide ongoing administration, licensing, user management, security monitoring, device management and technical support.
Can you recommend the correct Microsoft licences?
Absolutely. We'll recommend the most suitable Microsoft 365 Business Basic, Standard, Premium or Enterprise licensing based on your organisation's requirements.
Microsoft Copilot
What is Microsoft Copilot?
Microsoft Copilot is Microsoft's AI assistant that works across Outlook, Teams, Word, Excel and PowerPoint to improve productivity and automate repetitive tasks.
Can GLOBALASP deploy Copilot?
Yes. We assess your Microsoft 365 environment, improve security, configure permissions and deploy Copilot following Microsoft best practices.
Do you provide Copilot training?
Yes. We provide practical user training to help staff gain maximum value from Microsoft Copilot.
Microsoft Teams Phone
Can Teams replace our telephone system?
Yes. Microsoft Teams Phone enables staff to make and receive business calls from anywhere using laptops, mobiles and desktops.
Can we keep our existing numbers?
Yes. Existing business telephone numbers can usually be transferred to Microsoft Teams Phone.
Do you configure call queues and auto attendants?
Yes. We design and configure professional call routing, call queues, auto attendants, voicemail and reporting.
Cyber Security
How do you secure Microsoft 365?
We implement Multi-Factor Authentication, Microsoft Defender, Conditional Access, Intune, secure email protection, compliance policies and proactive monitoring.
Can you help with Cyber Essentials?
Yes. We help organisations prepare for Cyber Essentials by improving Microsoft 365 security and implementing recommended security controls.
Managed IT Support
Do you provide ongoing IT support?
Yes. We provide proactive managed IT support covering Microsoft 365, Windows, networking, cloud infrastructure and user support.
Can you work alongside our internal IT team?
Absolutely. GLOBALASP regularly supplements internal IT teams with Microsoft 365 expertise, project delivery and specialist consultancy.
Book Your FREE Microsoft 365 Business Review
Discover how Microsoft 365, Microsoft Copilot and Microsoft Teams Phone can improve productivity, strengthen security and reduce IT costs.
Book Your FREE Review